That morning, April 24, 2013, my sisters and I were devastated – the doctor had just told us that my father didn’t have long to live. We knew he was very fragile, but we weren’t ready to let him go. Reality soon caught up with us and we had to coordinate the funeral arrangements. My brother-in-law had seen an ad for Voluntas in the parish paper, and with some reluctance, even before my father had died, we made THE CALL. The voice on the phone – Stéphanie Côté – was so full of compassion and empathy. There was no pressure, no marketing hype, just a helping hand so we could make the right choices for Dad. Thank you, Voluntas! Thank you, Stéphanie ! We owe you so much !!!